Flip Funnel Cancellation and Refund Policy
At Flip Funnel, we strive to provide exceptional service and support to our clients. However, we understand that plans can change, and you may need to cancel your services with us. Our cancellation and refund policy is designed to be fair and compliant with Indian laws.
1. Cancellation Policy
a) Cancellation by Client:
Notice Period: Clients may cancel their services with us by providing a 15 days written notice via email to [your email address].
Effect of Cancellation: Upon receipt of the notice, we will cease all ongoing services and campaigns after the expiration of the notice period.
b) Cancellation by Flip Funnel:
We reserve the right to cancel any service at our discretion due to non-compliance with our terms, non-payment, or other significant breaches. Clients will be notified in advance in such cases.
2. Refund Policy
Refunds are processed based on the eligibility criteria, which include service non-delivery, non-compliance with service agreements, or other circumstances under Indian consumer protection laws.
Request: Refund requests must be submitted in writing to [your email address].
Evaluation: Each request will be evaluated based on the service agreement and reasons for the refund.
Time Frame: Eligible refunds will be processed within 15 days of approval.
c) Partial Refunds:
In cases where services have been partially delivered, we may offer a pro-rated refund based on the remaining service period.
d) No Refund Situations:
Services cancelled due to non-compliance with our policies or terms of service may not be eligible for a refund.
3. Modifications to the Policy
We reserve the right to modify this cancellation and refund policy at any time. Changes will be effective immediately upon posting on our website.
4. Contact Us
For any questions or concerns regarding our cancellation and refund policy, please contact us at [your contact information].
5. Governing Law
This policy is governed by and construed in accordance with the laws of India. Any disputes arising in relation with this policy shall be subject to the exclusive jurisdiction of the courts of India.